KPIs for a robust PV system
Webcode 26092053
Claudia Schaffer
Merck Healthcare KGaA, Darmstadt, GERMANY
Senior Director and Head of ICSR Management - Global Patient Safety; After completing her training, Claudia worked for more than five years as nurse at the Bad Hersfeld Hospital. In 2007, she moved into the field of pharmacovigilance and began her career in data processing. Over time, she took on leadership responsibilities as a team lead in Germany and progressed to become Head of ICSR Management at Merck. In her current role, she leads her international team and improves ICSR management by using digital technologies to make processes more efficient, automated, and user-friendly.
Anika Staack
ARC-Traicoa UG, Überlingen, GERMANY
Founder and PV Expert,
Consultant, EU-QPPV and local QPPV;
Anika Staack serves as EU-QPPV and local QPPV. In this role, she is responsible for establishing and maintaining of pharmacovigilance systems as well as ensuring compliance and meeting quality standards of PV operations. She acts as contact point for regulatory authorities in regards to PV and also for PV inspections. Anika has been working in the pharmaceutical industry since 2003, holding positions of increasing responsibility. She has extensive experience in clinical research operations and holds a Master of Science degree in biology from Marburg University
More information please click here.
28/09/2026
28/09/2026
09:00-17:00 CE(S)T
You can dial in 30 min before the course starts
online
online
Event - 1,290€ plus tax
The fee includes high-quality course material for download, a certificate of participation, access to our Learning Space and technical support, including a test meeting.
Event - 1,290€ plus tax
The fee includes high-quality course material for download, a certificate of participation, access to our Learning Space and technical support, including a test meeting.
Nadja Wolff
Conference Manager
+49 6221 500-696
n.wolff@forum-institut.de
Are you involved in the implementation and ongoing adaptation of the PV system? In this online course you will learn how to use the right Key Performance Indicators (KPIs) for your PV system in a profitable way. Reserve your seat now and be part of this insightful session!
Key Performance Indicators (KPIs) can be used to assess and improve the robustness and quality of a PV system. It is essential to clearly define the process metrics (what is being evaluated), the KPI (how it is being measured) and the target (what is the desired target value).
In this online course you will learn about the essential KPIs for PV and the best practices that have been established in big pharma. Take advantage of the interactive training and put your knowledge of quantification to the test.
This online course...
08:45 - 09:00
09:00
FORUM
09:15
Anika Staack
09:45
Anika Staack
10:45 - 11:00 Coffee break
11:00
Anika Staack
11:45
Claudia Schaffer
12:45 - 13:45 Lunch break
13:45
Claudia Schaffer
14:45
Claudia Schaffer
15:45 - 16:00 Coffee break
16:00
Anika Staack
16:45
Anika Staack, Claudia Schaffer
17:00 End of course
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A very good invest of time even for colleagues dealing with KPIs in their main job responsibility.
Helpful tipps for the day to day practise of improving the performance in fulfilling the PV obligations.
Questions answered and possibilities to improve the PV Quality System provided.
I have received inspiration and different perspectives of thinking about KPIs.
This training has had a significant positive impact on my personal qualification and also on my profession.
very helpful - since I needed to implement a system for PV deviations I have never heard about a sufficient training for PV deviations and / or CAPAs and which KPIs are needed to improve such a system - I always found only deviations for the QS but I reality you can not use it 1:1
