Masterclass: Local QPPV, EU QPPV, and Head of PV

The premier seminar for experienced pharmacovigilance professionals

  • Specialised knowledge for experienced PV professionals
  • A compact, one-day format
  • High-level insights from industry experts
  • Officially certified to the ISO 9001 and ISO 21001 standards

Online-Seminar

From 1.290,00 € plus VAT
Services & Process

Booking details

Online-Seminar

From 1.290,00 € plus VAT
Services & Process

Are you experienced in pharmacovigilance and looking for in-depth knowledge on managing a PV system and leading your team? Do you have specific questions about your role as responsible person? Then this online event is for you! Gain practical insights - from experts, for experts.

Your speakers

Reinhold Schilling

Reinhold Schilling

Wörwag Pharma GmbH & Co. KG

Head of Global Pharmacovigilance, EU-QPPV, and local QPPV;
Reinhold Schilling is a recognised expert in the field of pharmacovigilance, with over a decade of experience in…

Dr. Kerstin Stephan

Dr. Kerstin Stephan

- requested -
Senior Expert Pharmacovigilance, Bonn

Dr Kerstin Stephan graduated from Heinrich-Heine University in Düsseldorf in 1993. After that, she worked in a public pharmacy. Currently, she is a…

What to Expect

  • PV SOPs: Which processes require them, and when are they useful?
  • PSMF: One document for clarity
  • Handling complaints and product recalls
  • Stakeholder management
  • Deviation management and CAPA

Who Should Attend

This course will be conducted in English.

This seminar is designed for national QPPVs, EU QPPVs, and their direct team members who have already gained fundamental knowledge and experience in managing a PV system.

Objective of the Event

The responsibilities of local QPPVs, EU QPPVs, and senior PV professionals require in-depth expertise, even in specialised areas.

Benefit from the extensive experience of our expert speakers and expand your knowledge of key PV topics. Discover best-practice approaches to everyday challenges and ensure you are well-prepared for your next inspection.

After attending this seminar, you will be able to perform your duties as a PV professional even more efficiently.

Please note: This seminar does not cover the legal foundations or general responsibilities of QPPVs and local/national QPPVs. These topics are addressed in other seminars offered by FORUM Institut.

Your Benefit

  • The high-end seminar for experienced PV professionals
  • Hands-on, practical insights - ready for implementation
  • Expand your network - from PV experts for PV experts
  • Dedicated time for discussions and specific questions

Programme

09:00-17:00 CE(S)T
You may dial in 30 min before the course starts

08:45 - 09:00

Technical warm-up

You are welcome to log in a little earlier to test your audio and video equipment before the event begins.

09:00

Welcome and introduction
FORUM Institut

09:15

PV SOPs: When are they useful?
  • The SOP management system: Key features, essentials, and workflow
  • Maintaining SOPs and SOP systems
  • Which SOPs are required by regulation, and how should they be structured?
  • What do inspectors focus on?
  • Assessing errors and weaknesses in a Master SOP

10:15 - 10:30

Coffee break

10:30

PSMF: One document for clarity
  • Maintaining the PSMF
  • Tips for keeping the PSMF up to date
  • The critical moment: When the PSMF is requested

11:15

Handling complaints and product recalls
  • Worst-case scenario: The recall process
  • Global vs local handling
  • Documentation and archiving requirements
  • Preparing for the worst: Mock recalls
  • The role of the national contact person for PV
  • Pitfalls and potential conflicts with internal interfaces

11:45

Workshop

The topic will be announced during the seminar. Participants are welcome to submit their preferences in advance.

12:15 - 13:15

Lunch break

13:15

Latest updates from the EMA
  • News from the PhV Inspectors Working Group
  • PRAC updates
  • CMDh developments
  • News from the BfArM Inspectorate

13:45

Stakeholder management
  • Regulatory affairs: The status of your safety variations
  • Originator adoption: When the originator is withdrawn from the market
  • Qualified Person: Regulations on product release and labelling
  • Marketing, market research, and social media: Identifying adverse event reporting channels
  • Supply chain: The key player in recalls
  • Managing drug shortages: Can older labels still be released?
  • Workshop: Effective risk analysis

14:30

Deviations
  • The quality system in PV: Requirements, responsibilities, and CAPA
  • Solid root cause analysis with real-world examples
  • Planning and implementing CAPA
  • Interim reports: Avoiding or postponing re-inspections
  • Documentation and tracking systems

15:30 - 15:45

Coffee break

15:45

Special topics for EU QPPVs and local contact persons
  • Organising efficient PV training - Every employee must report AEs
  • Budget planning in PV - What needs to be included?
  • Typical problem areas, conflict points, and solutions
  • "Fight for Talent" - How to attract the right candidates
  • Crisis communication on social media - Handling negative feedback with confidence

16:45

Open Q&A and discussion round

17:00

End of the seminar
08:45 - 09:00

Technical warm-up

You are welcome to log in a little earlier to test your audio and video equipment before the event begins.

09:00

Welcome and introduction

09:15

PV SOPs: When are they useful?

  • The SOP management system: Key features, essentials, and workflow
  • Maintaining SOPs and SOP systems
  • Which SOPs are required by regulation, and how should they be structured?
  • What do inspectors focus on?
  • Assessing errors and weaknesses in a Master SOP
10:15 - 10:30

Coffee break

10:30

PSMF: One document for clarity

  • Maintaining the PSMF
  • Tips for keeping the PSMF up to date
  • The critical moment: When the PSMF is requested
11:15

Handling complaints and product recalls

  • Worst-case scenario: The recall process
  • Global vs local handling
  • Documentation and archiving requirements
  • Preparing for the worst: Mock recalls
  • The role of the national contact person for PV
  • Pitfalls and potential conflicts with internal interfaces
11:45

Workshop

The topic will be announced during the seminar. Participants are welcome to submit their preferences in advance.

12:15 - 13:15

Lunch break

13:15

Latest updates from the EMA

  • News from the PhV Inspectors Working Group
  • PRAC updates
  • CMDh developments
  • News from the BfArM Inspectorate
13:45

Stakeholder management

  • Regulatory affairs: The status of your safety variations
  • Originator adoption: When the originator is withdrawn from the market
  • Qualified Person: Regulations on product release and labelling
  • Marketing, market research, and social media: Identifying adverse event reporting channels
  • Supply chain: The key player in recalls
  • Managing drug shortages: Can older labels still be released?
  • Workshop: Effective risk analysis
14:30

Deviations

  • The quality system in PV: Requirements, responsibilities, and CAPA
  • Solid root cause analysis with real-world examples
  • Planning and implementing CAPA
  • Interim reports: Avoiding or postponing re-inspections
  • Documentation and tracking systems
15:30 - 15:45

Coffee break

15:45

Special topics for EU QPPVs and local contact persons

  • Organising efficient PV training - Every employee must report AEs
  • Budget planning in PV - What needs to be included?
  • Typical problem areas, conflict points, and solutions
  • "Fight for Talent" - How to attract the right candidates
  • Crisis communication on social media - Handling negative feedback with confidence
16:45

Open Q&A and discussion round

17:00

End of the seminar

Downloads

Request the documents using our form.

Prospekt

Brochure

Abbreviation list - Pharmacovigilance

Brochure - Qualification course Qualified Person for Pharmacovigilance (QPPV)

Brochure - Head of Pharmacovigilance

Weitere Informationen


Technical requirements

You need a reliable Internet connection to take part in our online events. To have the best possible learning experience, we recommend that you use the latest version of the Microsoft Edge or Google Chrome browsers. You will need a headset, loudspeaker or telephone to play the audio. Further information is available here. Please check beforehand that your microphone or headset and camera are working properly. Do not access our services from a VPN since there are issues with the audio over such connections.

We have integrated Zoom video conferencing software into our Learning Space for our online training courses. If you are not authorised to use Zoom, please get in touch with us so we can make alternative arrangements for you to take part in our online training.


Access to and procedure for online events

Once you have registered for an event, we will send you the access information for your customer portal. Click here to log in to the customer portal using your email address and password. Please ensure you can access the customer portal before the day of the event.

All important or additional information and personal documents are available in your personalised customer portal. This is also where you start your online courses. If you do not have access to the customer portal yet, you can easily register here.

On the day of the event, you kick off your online training in the customer portal by clicking ‘Participate’ directly in the respective event. You will then be redirected to the Learning Space.

Learn more about our online events here.


Free pre-meeting and technology check

You can attend one of our pre-meetings and explore our Learning Space free of charge. Registration is not required. You can find available dates for a pre-meeting in your customer portal. Click the green ‘Participate’ button in the pre-meeting in the customer portal and you will be redirected to the Learning Space.

The pre-meeting gives you the opportunity to explore our Learning Space and to familiarise yourself with the technology to start off your online training on the right foot. This is a non-binding offer for all our customers and not a prerequisite for participation. If a pre-meeting date does not suit you but you would still like a technology check, please contact us.

This is what distinguishes this event

The overall impression of the event was rated 5/5 stars.
(September 2025)

The event materials were rated 4.7/5 stars.
(September 2025)

In-house Offers - On-site and Online

We also conduct this seminar exclusively for your company - individually tailored to your requirements, flexible scheduling and available as either on-site or online format. Contact us and we will prepare a customized offer for you.

Request a quote

Customer Testimonials

What satisfied participants say

"Comprehensive update of PV topics."

"Highly recommendation to enrol. I also look for new training on PV inspectaions and audits."

"Very useful, I would recommend the event to colleagues."

"Very useful, and recommendation to attend."

Our Recommendations

Thema
Dates
Format

Further Information

e-Learning - Click and learn

We provide flexible education and training with high-quality e-Learning programmes for several topics.

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In-house seminars

Our programmes are also available for in-house training. Just contact us!

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We guarantee the highest quality

We are now officially certified to ISO 9001 and ISO 21001 standard.

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Your Contact Person

We are happy to advise you personally and individually.

Our further education offerings are comprehensive. We are happy to personally match your requirements with our offerings. Let our further education experts advise you and contact us today.

Nadja Wolff
Conference Manager
+49 6221 500-696
n.wolff@forum-institut.de